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REFUND POLICY

Refund Policy

At Civil Services With Neelesh, we aim to provide complete transparency and satisfaction through our services. To help users make informed decisions, we offer demo mock tests, preview videos (where applicable), and sample content for each product or course prior to purchase.

Once a payment has been successfully processed:

  • The product/service is activated immediately
  • And no refund or exchange will be provided under any circumstances

We strongly advise all users to review the available demo content thoroughly before making a purchase.

Termination Policy

Civil Services With Neelesh reserves the right to terminate access to its services under the following conditions:

  • Breach of Agreement: Violation of any clause outlined in the Terms of Use constitutes grounds for termination.
  • Failure to Make Payment: Non-payment or issues with your chosen payment method.
  • Inaccurate Registration Data:Providing false, incomplete, or outdated information during registration.
  • Security Lapses: Failure to protect your account credentials or unauthorized sharing of account access.
  • Content Violations: Sharing of classroom videos or paid content with non-enrolled users, posting irrelevant or disruptive content in forums, or violating third-party rights in any manner.

If any of the above violations occur, Civil Services with Neelesh will issue a written notice, providing 7 (seven) days for the user to rectify the issue.

If the violation is not resolved within this period, we reserve the right to terminate your account and access to services without any refund.

All dues payable prior to termination will remain enforceable and must be cleared.

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